™ TERMS AND CONDITIONS
These Terms and Conditions contain important information about . Please read carefully before you enroll.   By entering your information and creating an account, you’re agreeing to these Terms and Conditions.
ELIGIBILITY:
 The Hot Topic loyalty program (" " or the “Program”) is made available by Hot Topic, Inc. ("Hot Topic"), and is offered to residents of the United States, Puerto Rico, Canada and Mexico who have a valid email account.  No purchase is necessary to become a member. Other U.S. territories and possessions cannot participate in the Program at this time. Some states may restrict participation in the Program.  Details about any state restrictions are available during online registration. Children under the age of 13 must enroll through a parent or legal guardian. Enrolled and active members can receive benefits based on participating in activities and/or purchasing products sold at participating Hot Topic retail stores or through Hot Topic's web site: www.hottopic.com ("Web Site"). Hot Topic employees are not eligible for participation in the Program.
REGISTRATION: To participate in , you must create a member account ("account") by registering your information with Hot Topic in a Hot Topic store, on our kiosks, or on the Web Site.  You must have a valid email address to receive offers and other Program benefits.  One email address per account.  It is your responsibility to read the full Terms and Conditions at the time that you register.  By providing the required information to Hot Topic and creating an account, you're confirming that you've read and agreed to the Terms and Conditions.
BENEFITS: All active members of are automatically eligible for the following:
·      You will receive a discount on Hot Topic merchandise for your birthday. 
·      You will have the opportunity to participate in exclusive promotions.
·      You will receive advance notice about in-store events, sales and new merchandise in stores and online via email from Hot Topic.
·      You will be able to shop online faster by storing your shopping preferences.
·      When you make purchases in our stores or online at the Web Site, and even when you just visit a Hot Topic Store or kiosk, you'll be able to earn points ("Points") toward other benefits offered from time to time.  For each purchase you make while you are an active member, you'll receive one hundred (100) Points for each dollar of the net purchase price of all items purchased. The "net purchase price" is the price of the item(s) purchased only (excluding money donated for charity), and will not include taxes, delivery and shipping costs, price alterations and purchases of gift cards. Points will post to your account within 14 days from the date of any qualified in-store or online purchase. Unused Points will expire 18 months from the day they are posted.  If merchandise is returned, the earned Points will be deducted from the oldest Points in your account (the Points that are closest to expiration). Members may also earn Points by visiting participating Hot Topic retail stores. Ten (10) Points will be awarded per store visit. However, Points will only be awarded once per day and will only be awarded if the member registers the store visit with a store sales associate or on our Hot Topic kiosks.  Once you have accumulated 15,000 Points, you will receive a 15% discount on your next Hot Topic purchase in a store or online.  Hot Topic will notify you by email when you've earned the discount. The email message will give you details about how to take advantage of the discount. Points have no cash value and may not be purchased or redeemed for cash or credit.
 
HOW TO BE AN ACTIVE MEMBER:
To be an active member, just show your membership card to the sales associate when you visit a Hot Topic Store, visit a Hot Topic kiosk or sign in to the Web Site. You can also be an active member when you make a qualified purchase at a Hot Topic Store or on the Web Site.  If you do not do any of these things for 18 months in a row, Hot Topic will assume that you no longer want to be a member in our loyalty program and we'll automatically cancel your membership.
 
MEMBERSHIP CANCELLATION, MODIFICATION, AND TERMINATION:
·       The Terms and Conditions may change from time to time, and notices of these changes will be posted on Hottopic.com.  Changes will take effect within 5 days after they are posted, so you should check the Web Site frequently. 
·       Hot Topic reserves the right to suspend and/or terminate your enrollment in the Program at any time, without any further obligation, if there is suspicious or illegal activity, or any actual or suspected violation of these Terms and Conditions, in connection with your account.  
·       Hot Topic will cancel your membership if you are not an active member for 13 months, as described in the "Benefits" section above.
·       You may cancel your membership at any time by notifying Hot Topic Customer Service by mail at Loyalty Program, 18305 E, San Jose Avenue, City of Industry, CA 91748
·      You may also cancel your membership by emailing us at HTPlus1@hottopic.com or simply call Hot Topic Customer Service at 1-800-892-8674.
For international callers, please contact us at 1-626-709-1189. Cancellation may take from 6 to 8 weeks to complete.
·       Hot Topic may suspend or cancel the Program at any time at its sole discretion.
·       Any term or condition in these Terms and Conditions which is prohibited by law will not be effective or binding, and will have no effect on the validity and interpretation of the remainder of these Terms and Conditions.  Taxes may apply where required by law.

 
PRIVACY/CHILDREN UNDER 13:
·       The information that you provide when you register to become an member will be subject to the Hot Topic Privacy Policy. The Privacy Policy can be accessed through the Web site by clicking on the Privacy Policy link, or you can go directly to http://community.hottopic.com/content/privacy-security. You can also ask to see an online version in a Hot Topic Store.
·       For a child under the age of 13 to participate, the child's parent or legal guardian must provide verifiable consent as set forth in the Hot Topic Children's Privacy Policy. To read the Children's Privacy Policy, access the Web site and click on the Children's Privacy Policy link or go directly to http://community.hottopic.com/content/childrens-privacy-policy.
·       Both the Privacy Policy and the Children's Privacy Policy are incorporated by reference into these Terms and Conditions.
·       We will occasionally send you information on products, services, special deals and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. You may opt out of these mailings by following the directions for opting out in the email.
·      We will still send you email about the program to tell you about offers and rewards you may be able to obtain, but you can opt out of receiving email about the program completely by stopping your participation in the rewards program. Members may choose to opt out of the Program at any time by providing notice via mail or email; however, all Points shall be forfeited at such time.

ADDITIONAL LEGAL INFORMATION:
·        These Terms and Conditions and our legal obligations are subject to the laws of the State of California and the United States, regardless of the location of any user. Any claims or complaints must be filed in the United States in the State of California.
·        Hot Topic is not responsible for incomplete, lost, late, damaged, illegible or misdirected or postage-due mail, email or mobile messages, or for any technical problems, malfunctions of any telephone lines, computer systems, servers, providers, hardware/software, lost or unavailable network connections or failed, incomplete, garbled or delayed computer or mobile transmission, or any program or programming errors or failures, or any unauthorized human intervention (including but not limited to hacking), or the failure to capture or loss of any information or any combination thereof. Further, Hot Topic is not responsible for any information, misinformation, or failure to provide information due in whole or in part to any reason stated in the previous sentence. Hot Topic is not responsible for any liability for damage to any computer system or mobile phone resulting from participation in or accessing or downloading information in connection with this program. CAUTION: ANY ATTEMPT BY A PARTICIPANT TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROGRAM IS A VIOLATION OF CRIMINAL AND CIVIL LAW. SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW. Hot Topic reserves the right, at its sole discretion, to disqualify or restrict access from any individual who tampers with the program process. In the event of a dispute regarding any program transaction, the transaction will be deemed made by the authorized account holder of the account making the transaction. Hot Topic assumes no responsibility for undeliverable email or mobile messages resulting from any form of active or passive email or mobile filtering by a user's internet service provider / mobile provider and/or email client or for insufficient space in user's email or mobile phone account to receive email or messages. Hot Topic reserves the right, in its sole discretion, to cancel or suspend this program should a virus, bug, or other causes beyond the control of Hot Topic corrupt the administration, security or proper operation of the program. In the event of termination, a notice will be posted online. Hot Topic reserves the right to modify the promotion or disqualify participants if fraud, misconduct or technical failures destroy the integrity of the program as determined by Hot Topic, in its sole discretion. All federal, state and local laws and regulations apply.

Resellers: We reserve the right to apply different rules to merchandise resellers.

HOT TOPIC MOBILE TERMS AND CONDITIONS
·        There is no cost to participate in our mobile text service.  However, standard messaging rates and other fees may apply. Please check with your mobile carrier for further details regarding any additional costs.
·        y providing us your mobile number, you agree to receive text messages from Hot Topic as outlined in the Privacy Policy. You may opt out of receiving text messages by contacting us at 1-800-892-8674 (
For international callers, please contact us at 1-626-709-1189) or by following the opt-out directions in the text message. Our Privacy Policy can be accessed through the Web site by clicking on the Privacy Policy link, or you can go directly to http://community.hottopic.com/content/privacy-security. You can also ask to see an online version in a Hot Topic store.
·       
Currently, Hot Topic mobile is compatible with Alltel, AT&T, Boost, Cellular One, Nextel, Sprint, T-Mobile, US Cellular, Verizon, & Virgin Mobile.
·        A valid text enabled phone is needed for text messaging. Viewing site content via WAP (Wireless Application Protocol) requires interactive mobile devices capable of viewing WML (Wireless Markup Language).
·        Hot Topic mobile is only available to residents of the continental U.S., Alaska, Hawaii and U.S. territories.

·        You may opt out of receiving text messages by responding to the opt-out message in the text.
·        For additional information or assistance regarding mobile, please contact us at HTPlus1@hottopic.com or 1-800-
892-8674. For international callers, please contact us at 1-626-709-1189.

 

Check out our FAQs or call
Customer Service at 1.800.892.8674. International Customers, please call +1.626.709.1189.

Monday thru Friday:
6 AM - 7 PM PST
Saturday & Sunday:
7AM - 5PM PST